What Information We Collect and How that Information May Be Collected and Used
CRB Workforce considers “Personal Information” as any information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular candidate or device (“Personal Information”). We process Personal Information for the purposes listed below and as necessary to enter into a contractual relationship with you. CRB Workforce does not collect or store client information, other than in connection with sales or contracting activities. Should we process Personal Information in any other way, we will notify you of the basis for such processing.
Personal Information does not include:
CRB Workforce uses the information we collect for the following purposes: (1) to provide you with information regarding employment opportunities and career-related information; (2) establishing and maintaining communications with you; (3) where you have requested a service, assisting you in the completion of your application, the assessment of your eligibility for any such requested service, the processing and maintenance of the service, as well as any applicable renewal of such service; (4) responding to your inquiries about applications, accounts and other services; (5) making proposals for future service needs; (6) allowing our affiliated companies to notify you of certain products or services offered by our affiliated companies; (7) processing transactions through service providers; (8) complying with applicable legal requirements, court orders, legal proceedings, document requests, and industry standards and our policies; (9) protecting against fraud, suspicious or other illegal activities; (10) protecting the rights of CRB Workforce or other third- parties; (11) verifying identities; (12) compiling statistics for analysis regarding our sites and our business; and (13) for training and quality control purposes. CRB Workforce obtains Personal Information from the following sources:
As we noted earlier, when you use our website and applications, we use automated means of collecting information, such as cookies and other web-based or electronic tracking technologies to collect information about your use of the website or application. This information is necessary for us to provide you with personalized and location-based content, as well as for analyzing the use of resources, troubleshooting problems, preventing fraud, and improving our services. Collected items may include the pages most frequently visited, services accessed the most, and links to other sites that users most often visit. We measure activity in aggregate, such as number of users of our website, and activities conducted on our website, but may sometimes choose to measure use on an individual level. This allows us to provide a better user experience.
This website also uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help the website analyze how users use the site. For Google Analytics, information generated by cookies about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity, and providing other services relating to website activity and internet usage for CRB Workforce and its affiliates. Google Analytics or information could potentially include collection and transfer of your video viewing activity based on your interaction with content on our website. CRB Workforce’s use of third parties related to the videos on our website is limited to service providers who are under contract with CRB Workforce to support the posting and viewing of video content on the website. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on their behalf. You may refuse the use of cookies by selecting your preferences in the cookie banner on the website or selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you in the manner and for the purposes set out above.
CRB Workforce may disclose your Personal Information: (1) to third-parties to perform business functions; (2) to our affiliated entities for the purposes of providing marketing, or improving our services; (3) to comply with legal requirements, such as a law, regulation, search warrant, subpoena or court order; (4) as part of a business transaction, such as a reorganization, merger, acquisition, bankruptcy, or similar event, or (5) in special cases, such as protecting the rights, property, or safety of CRB Workforce, our customers or others.
CRB Workforce may share your Personal Information with third-parties or CRB Workforce customers or potential customers for employment, recruitment, and placement services for your potential employment opportunities with customers who are seeking employees who have your qualifications, or to a customer with whom you have been placed by CRB Workforce, to integrate with their employment or application process, or for their reporting or analytics requirements. CRB Workforce may also share your information with third-party service providers and affiliates who may contact you on our behalf. These service providers and/or affiliates will not contact you for marketing/promotional purposes unrelated to the purposes outlined above. These service providers will have agreements with CRB Workforce to handle your Personal Information the same way CRB Workforce would. For example, CRB Workforce uses analytics providers which track your use of the website or application. CRB Workforce will only share Personal Information about you that is relevant to our legitimate business purposes or as stated in this Privacy Policy, and reasonably related to the purposes for which you have provided your information.
Additionally, this website uses the Google AdWords remarketing service to advertise on third- party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an inquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the CRB Workforce website. Of course, any data collected will be used in accordance with this Privacy Policy and Google’s privacy policy.
CRB Workforce’s website contains links to third-party websites not controlled by CRB Workforce and therefore not covered by this Privacy Policy. Any information that you submit, post, or otherwise reveal on these third-party sites is governed by the privacy policy of those sites. We recommend that you review the terms and conditions of use and privacy policies in place on such third-party websites.
We want your information to remain as secure as reasonably possible. We regularly monitor industry standard technical safeguards for securing your Personal Information and review our physical, technical, and organizational security practices to determine how we can prevent the loss, misuse, unauthorized access, alteration, or disclosure of your Personal Information. While we strive to protect your Personal Information, considering the nature of the Internet, and your control over your own access codes, CRB Workforce cannot ensure or warrant the complete security of any information you transmit to us.
We may also, from time to time, use your Personal Information to send you informational communications or marketing materials regarding our services, including employment information and job opportunities that you indicate an interest in, where you have experience or when creating a profile. You may receive these messages from CRB Workforce or its service providers via email, phone, text, direct mail, and other communication means.
We do not, however, want to send you information that you do not wish to receive, and you may opt-out of receiving these communications or change your preferences, as indicated below:
Note that if you choose to communicate with CRB Workforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using keywords such as STOP.
You may choose to personalize or opt-out of cookies. Simply refer to the “What Information We Collect and How that Information May Be Used” section above or your browser’s help instructions to learn more about how to manage their use.
Most internet browsers allow you to remove or manage cookie functions and adjust your privacy and security preferences. Outside of the use of the cookie settings in your browser, there are also browser-specific settings like “Do Not Track” (“DNT”) or “Global Privacy Control” (“GPC”).
Because the DNT signal is not widely adopted and is not a finalized standard, we don’t respond to DNT signals. However, GPC signals are generally recognized and if you have made these elections nothing further needs to be done as a result of a GPC signal.
This section only applies to individuals who are residents of California and protected under the California Consumer Privacy Act of 2018 (“CCPA”), as amended, and other California privacy laws (together “California Laws”).
CRB Workforce collects the following categories of Personal Information, as defined by California Laws through the ways outlined above in the section titled “What Information We Collect and How that Information May Be Collected and Used”:
The categories of Personal Information we collect are:
We collect them for the purposes described above, and may share as outlined in the section titled, “How We May Share Your Information” above.
Under California Laws, California residents have the following rights (“Rights”) listed below. Your Right to Access, Right to Deletion, and Right to Correct are not absolute and are subject to certain exceptions. For instance, we cannot disclose specific pieces of Personal Information if the disclosure would create a substantial, articulable, and unreasonable risk to the security of the Personal Information of yours or others, your account with us or the security of the business’s systems of networks. There are also exceptions to deletion requests if the information is necessary to complete a transaction, for internal uses aligned with expectations, compliance, and legal obligations, or for other internal purposes in a lawful manner compatible with the context in which the consumer provided it.
Californians can exercise their privacy rights by submitting a request via the Privacy Rights webform, contacting us at notifications@crbworkforce.com or via the other avenues outlined in the below section titled, “How to Contact CRB Workforce”. In some cases, we may need to collect additional information to verify your identity, such as your name and proof of residence. We will use the information provided in connection with a request solely for the purposes of verification. We cannot effectuate your request if we are unable to verify your identity or authority to make the request and confirm that the Personal Information relates to you.
Californians may exercise these rights themselves or they may designate an authorized agent to make these requests on their behalf. If we receive a request from an authorized agent, we may take steps to verify their ability to act on the consumer’s behalf, including through contacting the consumer. In most cases, we will facilitate a rights request through automated tools available on our website or through your password protected account.
CRB Workforce does not discriminate against any individual for exercising their privacy rights as we know and understand how important your Personal Information is to you, and hope you understand we are also committed to ensuring the most reasonably feasibly and available protections of your Personal Information. We will handle requests as required under applicable California Laws. When a request is made, we may verify your identity to protect your privacy and security and will respond via the options stated above. Please note that we are only required to respond to each customer twice per calendar year.
If at any time you have questions or concerns about CRB Workforce’s privacy commitment or anything contained in this Privacy Policy, please feel free to contact us via the Contact Us form, via e-mail at notifications@crbworkforce.com at the address below, or by calling notifications@crbworkforce.com to speak to one of our team members.
Our postal address is:
CRB Workforce
1534 N. Moorpark Road
#347
Thousand Oaks, CA 91360
CRB Workforce will retain your Personal Information for as long as required to provide the services or complete the transactions for which your Personal Information was collected. CRB Workforce will also retain data for as long as legally required or allowed to do so for compliance obligations, dispute resolutions and by the schedule in the CRB Workforce Records Retention Policy.
CRB Workforce may change this Privacy Policy from time to time due to changes in relevant law or CRB Workforce’s business practices, but in the least we will review this policy annually. If we decide to make changes to this Privacy Policy, we will post the changes on this website, and your continued usage after such changes are posted constitutes acceptance of each revised Privacy Policy.
This Privacy Policy was last revised and is effective as of October 31, 2024.