We are currently looking for a Tier 2 Network Engineer. We have 1 open position. Please apply and we can discuss!
Location: MX
Salary: Monthly up to $4,000
Benefits: Full benefits
Type: Contract
Sponsorship Available: No
Must Have Skills:
- At least five years of practical network engineering or support work within intricate enterprise settings, with a background at an MSP, VAR, SI, or a comparable consulting or client-facing environment being essential.
- Deep expertise in Cisco-based routing and switching, along with proven hands-on troubleshooting spanning routing, switching, and challenging connectivity problems.
- Solid command of core networking concepts such as BGP, OSPF, VLANs, STP, trunking, VPNs, ACLs, and TCP/IP.
- Familiarity with resolving issues across wider network domains, including wireless and network security, plus working knowledge of some mix of Cisco FMC/FTD/Firepower, Cisco SD-WAN/SD-Access, or Palo Alto/Panorama/Prisma.
- Demonstrated ability to take ownership of escalations and carry out root cause investigations instead of merely following scripted runbooks or passing issues along.
- Full English fluency and the capability to convey technical matters clearly to both technical and non-technical audiences.
Responsibilities:
- Take charge of Tier 2 escalations covering Cisco routing, switching, wireless, security, firewalls, and SD-WAN systems for a major enterprise healthcare client.
- Investigate and resolve complicated performance, connectivity, authentication, and availability problems while diagnosing across the entire network rather than a single platform.
- Conduct root cause analysis and record findings, troubleshooting actions, and resolutions in clear documentation.
- Engage directly with client IT teams on incidents, progress updates, and resolution work while navigating a large enterprise environment and coordinating with several technical groups.
- Assist in bringing new environments online, including documentation and monitoring configuration, and flag optimization opportunities, recurring problems, and environmental risks.
- Work alongside the Service Desk, Tier 3 Engineers, and infrastructure teams, mentor less-experienced staff, and help refine SOPs and operational processes.
If the above seems like a fit, then apply!!
CRB Workforce, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.