We are currently looking for a Technical Account Manager. We have 1 open position. Please apply and we can discuss!
Location: Onsite inMedford, Oregon Salary: $80,000 – $110,000 Benefits: Full benefits Type: Full-Time Sponsorship Available: No
Most Important:
Must have a technical background, you will be a technical consultant for clients.
As the customer liaison, you must have great communication and customer facing experience!
3-5 years of experience as a Technical Account Manager, IT Project Manager, or IT Manager
Net+ certified, MCP, MCA, MCSE, Cloud, and Firewall
Proficient in IT managed services, IT project engineering, and technical sales, with management experience in a technical environment
Strong understanding of general IT operations and service management
Expertise in risk mitigation, security, web technologies, routing, Exchange, Active Directory, and server management
Experience with cloud technologies such as AWS, email and server migration, VPN technologies, data migration, systems integration, VMware, and Hyper-V
Responsibilities:
Conduct comprehensive quarterly consultations with IT clients at the highest technical levels.
Provide technical recommendations during the initial sales process, presenting the components of the Maturity Model and assisting with the development of a technology roadmap.
Collaborate with other Technical Account Managers (TAMs) to support our clients in a team environment.
Design, write, and develop scopes of work for IT applications and hardware installations.
Facilitate meetings and strategic planning sessions with current clients to enhance satisfaction, retention, and account growth.
Train, develop, and guide IT Engineers supporting hundreds of Outside Sales Representatives.
Foster and maintain a 'trusted advisor' relationship with the IT service desk, sales teams, and clients.
Continuously develop and deepen knowledge of key vertical market trends, regulations, and compliance requirements, as well as overall IT and industry knowledge.
If the above seems like a fit, then apply!!
CRB Workforce, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.