We are currently looking for an IT Support Analyst. We have 1 open position. Please apply and we can discuss!
Location: Atlanta, GA Salary: $75-$90k Benefits: Full benefits Type: Direct-hire Sponsorship Available: No
Must have skills:
2-4 years of hands-on IT support or field deployment experience
Strong troubleshooting skills across Windows, macOS, iOS, and basic networking
Experience working with ticketing systems (Jira Service Management, ServiceNow, etc.)
Knowledgeable in cybersecurity principles and IT compliance
Proven ability to enable and manage multifactor authentication
Excellent verbal and written communication; professional demeanor with all levels, including executives
Team-player mindset, quick learner, and adaptable to rapidly changing technology environments
Bachelor’s degree in Information Systems, Computer Science, or a related field preferred
Responsibilities:
Troubleshoot, repair, and deploy desktops, laptops (Windows/macOS), iPhones, and other endpoint devices
Handle on-site break/fix support in the warehouse, shop, and user workstations
Provision and manage user access: Google Workspace accounts, group assignments, and multifactor authentication
Monitor and enforce web filtering, email hardening, and basic cybersecurity controls
Log, prioritize, and resolve support tickets in Jira; author and update documentation in Confluence
Coordinate with vendors on Wi-Fi, CCTV, access control, network cabling, and hardware rollouts
Provide on-site technical support during depot openings, upgrades, and incident response
If the above seems like a fit, then apply!!
CRB Workforce, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
