We are currently looking for a Client Services Support Technician. We have 1 open position. Please apply and we can discuss!
Location: St. Louis, MO (Hybrid) Type: Contract-to-Hire Salary Upon Conversion: $22-25/hr Sponsorship Available: No – Must be authorized to work in the U.S.
Most Important:
2–3 years of IT / Help Desk support experience
Strong troubleshooting across hardware, software, and basic networking
Experience with ticketing/ITSM tools and clear documentation practices
Excellent communication and customer service skills
Comfortable working in a hybrid onsite/remote environment
Accurately log, track, and document all support requests
Escalate complex issues to Level 2 support as needed
Support Active Directory user management and onboarding/offboarding
Install, configure, and troubleshoot desktops, laptops, printers, and applications
Assist with basic network connectivity, VPN, and remote access issues
Meet or exceed SLA and performance expectations
Participate in a rotating after-hours/on-call schedule as needed
CRB Workforce, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.