Jobs

Jobs

We are currently looking for a Sr. Technical Support Engineer.  
We have one open position. Please apply and we can discuss!

Location: Anywhere in US/ASIA
Salary: $75,000- $90,000
Benefits: Full benefits
Type: Full Time, Direct Hire
Sponsorship Available: No

Qualifications 

  • Experience with Java, servlets, and/or J2EE framework development
  • Apache, nginx, Tomcat administration
  • Oracle PL/SQL experience
  • Experience building RESTful services in NodeJS
  • JavaScript, JQuery, Freemarker, CSS, HTML, and related front end technologies

Requirements:

  • Hold daily/weekly get-well calls with customers with escalated issues
  • Engage with customers on escalated support issues or critical customer situations
  • Provide expert systems design, recommendations, and configurations
  • Perform in-depth diagnostics and troubleshooting using networking tools
  • Assist customers with testing or troubleshooting of networking or cloud service issues
  • Reproduce customer issues to verify problems and document steps to replicate for Support, Engineering and Operations teams
  • Maintain ticket database, logging issues and customer interactions

If the above seems like a fit, then apply!!

Also, if the title doesn't seem just right for you, talk to us and we will change it – if the job is for you, we will make it work.

CRB Workforce, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
 

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

#LI-Remote

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