Jobs

Jobs

We are currently looking for an Infrastructure Support Desk Engineer.

We have one open position. Please apply and we can discuss!

 

Location: Utrecht, Netherlands

Salary: $38,000 - $48,000 EUROS

Benefits: Full benefits

Type: Full Time, Direct Hire

Funding Round: Private Equity

Sponsorship Available: No

 

Most Important:

  • Must be willing to work in an office in Utrecht.

Qualifications:

  • Competent enterprise level technical support experience in Windows Server environments (2012-2019)

  • Strong experience providing direct customer facing user support in a managed services or cloud based services environment

  • Excellent written and verbal communication skills, able to develop and tailor communications that are appropriate for either internal or customer comprehension

  • 3+ years supporting Windows Desktop environments and application support in a help desk

  • 3+ years of professional work with Microsoft Windows Server and Desktop operating systems.

  • (Windows Server 2010-2016 and Windows 7 and 10)

  • VMware Certified Professionals are welcome and encouraged to app.

Responsibilities:

  • Make a significant impact on an already successful business (Inc5000, Gartner Top DaaS provider), helping the company scale global operations.

  • The VDI Technical Support Engineer (TSE) is critical to the success of our customers and is the trusted face of the company for their critical infrastructure needs 24x7.

  • This role is primarily responsible for solving tough customer problems, and providing an Awesome Customer Experience with every interaction.

  • You will isolate, reproduce, and diagnose technical issues in VMware Horizon View Infrastructure and its components.

  • In addition, you will similarly solve problems and fix issues occurring in Windows Server features, DHCP, DNS, File and Storage Services, and Active Directory Domain Services.

  • You will triage alerts, work directly with customers to resolve issues and be super responsive to their needs to grow and successfully drive their businesses.

 

If the above seems like a fit, then apply!!

 

CRB Workforce, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.