We are currently looking for an amazing, versatile Technical Support Specialist. We have one open position. Please apply and we can discuss!
This is a REMOTE Full Time/Direct Hire role for one of our amazing clients. You will be working with some of the brightest minds in industry.
- Responsible for technical support inquiries for customers via phone, email and/or remote support
- Investigating technical support tickets
- Providing valuable feedback for products via customers/users
- Training new users/customers on using the platform and how to use both our hardware and cloud-based software
If the above seems like a fit, then apply!!
- Excellent verbal and written communication skills
- Any familiarity or experience with ChurnZero or any other comparable CRM platforms
- 1+ year of customer management experience in B2B SaaS environment
- Experience handling multiple tickets at a time
- POS troubleshooting experience
Also, if the title doesn't seem just right for you, talk to us and we will change it - if the job is for you, we will make it work.
CRB Workforce, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.